Privacy Policy

Introduction

Tundua (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our study abroad application platform at tundua.com.

Information We Collect

Information You Provide

• Account Information: Name, email address, phone number when you register
• Profile Information: Educational background, academic goals, application preferences
• Application Documents: Transcripts, essays, recommendation letters, and other materials you upload
• Payment Information: Processed securely through third-party payment processors

Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on platform
• Device Information: IP address, browser type, operating system
• Cookies: We use cookies to enhance user experience and analyze platform usage

Information from Third Parties

• Google Authentication: When you sign in with Google, we receive your name, email address, and profile picture from Google

How We Use Your Information

We use your information to:

• Provide and maintain our study abroad application services
• Process your university applications and manage your account
• Communicate with you about your applications and our services
• Improve our platform and develop new features
• Send you updates, newsletters, and promotional materials (with your consent)
• Comply with legal obligations and protect our rights

Information Sharing

We may share your information with:

• Universities: Application materials you submit to partner institutions
• Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights

We do NOT sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Limited access to personal information

However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing
• Lodge a complaint with data protection authorities

To exercise these rights, contact us at privacy@tundua.com.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account data is retained while your account is active and for a reasonable period afterward.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect information from children under 16.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Google OAuth

When you use “Continue with Google,” we access only:

• Your email address
• Your name
• Your profile picture

We use this information solely for authentication and account creation purposes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Cookie Policy

We use the following types of cookies:

• Essential Cookies: Required for platform functionality
• Analytics Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings.

GDPR Compliance (For EU Users)

If you are in the European Economic Area (EEA), we process your data based on:

• Your consent
• Performance of our contract with you
• Compliance with legal obligations
• Our legitimate business interests

Nigeria Data Protection Regulation (NDPR) Compliance

We comply with the Nigeria Data Protection Regulation and ensure your data rights are protected under Nigerian law.